Microsoft Surface Warranty Criticized in China After Apple Woes
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Microsoft Corp.’s after-sales service of its Surface tablet has attracted criticism from China’s state-owned radio, following similar reports in the past month targeting Apple Inc.
The Surface Pro should follow the nation’s law requiring notebook computers to have a one-year repair warranty for the whole device and a two-year warranty for main parts, as compared with the company’s one-year pledge for both, China National Radio reported yesterday. Joanna Li, a Beijing-based spokeswoman for Microsoft, said she couldn’t immediately comment on the report today.