Dunkin' Donuts Tests Mobile Ordering in Bid to Catch Up With Starbucks
- Chain also is testing delivery service in Dallas stores
- Dunkin' has had trouble with its mobile app crashing
Dunkin' Donuts is beginning to test mobile ordering in Portland, Maine.
Photographer: Victor J. Blue/BloombergThis article is for subscribers only.
Dunkin’ Donuts, in a bid to catch up to the technology prowess of Starbucks Corp., is testing on-the-go ordering and delivery service in some U.S. markets.
Starting Wednesday, 124 Dunkin’ restaurants in Portland, Maine, will allow customers to order ahead of time through a smartphone application. About 19 cafes in Dallas are trying out delivery, and additional locations in Atlanta, Chicago, Los Angeles and Washington also will soon start bringing coffees to customers.