America's Most Loved CEO Is Having the Best Comeback Ever

Last July, 25,000 grocery workers in New England revolted when Arthur T. DeMoulas, chief executive of Market Basket, a regional discount supermarket chain, was fired by the company’s family-run board. After a month-long work stoppage in which business slowed to a few customers, the board reversed itself. DeMoulas was back in charge.

In the intervening year, Market Basket has had to pick up the pieces left over from last summer’s front-page family feud. How’s it been going? Actually, the company appears stronger than ever -- and there is a lesson here for retailers and the broader business community struggling to make customers happy and keep workers productive.