Pursuits
Old Hotels, Mediocre Customer Service Hamper Australia’s Tourism Revival
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“Crocodile Dundee” star Paul Hogan enticed Americans to holiday Down Under 30 years ago by promising to throw another shrimp on the barbie for them. Not much has changed since then.
Tired hotels, outdated attractions like Sydney’s Darling Harbor and mediocre customer service mean Australia’s tourism industry isn’t making the most of a booming Chinese travel market at a time when it needs all the economic help it can get.