Samsung Criticized by China State-Run TV for Smartphone Crashes

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Samsung Electronics Co. drew criticism from China’s national broadcaster for handsets that allegedly malfunction because of faulty memory chips, becoming the latest foreign company scrutinized by state-run media.

The Galaxy S and Note series handsets are crashing as many as 30 times a day and the chips need to be upgraded, according to China Central Television’s “Economic Half-Hour” program, which cited a mobile-phone repairman it didn’t identify. Samsung, the largest seller of smartphones in the country, said it’s committed to the highest quality.