, Columnist
Now's the Time for Big-Box Stores to Embrace the 19th Century
Macy’s and its competitors weren’t always dull places to buy things less efficiently than you can online or in catalogs.
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If you’d told me back in 1984 that in 2017 we’d be talking about the collapse of Macy’s in particular and department stores in general, I’d have been shocked.
I really didn’t expect them to last this long.