China Mobile Loses About 4 Million Subscribers in Quarter

  • March toward 1 billion users reverses as virus thwarts demand
  • Revenue fell in first quarter even as 5G subscriptions rose

Signage for China Mobile Ltd. is displayed outside a store in Shanghai.

Photographer: Qilai Shen/Bloomberg
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China Mobile Ltd.’s wireless user base shrank in the first quarter as the spread of the new coronavirus shut down China’s economy and prompted millions to cancel services at the country’s largest mobile carrier.