Pursuits

Instagram Killed the Retail Store

The members of Gen Z are rewriting the rules of selling fashion.
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One Sunday in November 2015, Alexandre Daillance (known by his nickname, Millinsky, which he made up), woke up slightly hung over in his Wesleyan University dorm room. Then 18 years old, the Paris-born upstart fashion designer did what any teenager would do first thing in the morning: He grabbed his phone. He had dozens of notifications from Instagram, all showing he’d been tagged in a photograph of Rihanna. Still bleary-eyed, he realized she was wearing one of his hats—a simple baseball cap fronting his slogan “I Came to Break Hearts.” Within days he’d sold more than 500 of them. “So many were ordered so quickly that we had to shut down the web store,” Millinsky says. Soon celebrities such as rapper Wiz Khalifa and millennial icon Zendaya were wearing his designs. He was overwhelmed.

He also wasn’t alone: Millinsky is among a growing horde of superyoung designers using Instagram as their home base. For members of Generation Z—kids who got phones at birth, to whom social media is as important as oxygen—the photo-sharing site is the core of an instinctive methodology for building a brand, garnering a following, and generating sales.