Venture Capital
Juicero Offers All Customers a Refund
CEO’s response comes a day after Bloomberg reported that some investors were puzzled to find the produce packs could be hand squeezed.
Juicero Inc., which makes a $400 internet-enabled juice machine, is offering customers refunds after Bloomberg reported that some of the startup's investors were surprised to learn its produce packs could be squeezed by hand.
Jeff Dunn, who joined as chief executive officer late last year, said anyone who owns a Juicero machine can send it to the company and get their money back for the next 30 days. Juicero initially sold the product for $700 before reducing the price in January.