Amazon Suffers Tech Crash and Strikes During Prime Day

  • Frustrated shoppers vent on social media, post screenshots
  • There’s still time to salvage the sale if fixed quickly
Amazon Prime Day Sales Soar Despite Glitches
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Amazon.com Inc. kicked off its big Prime Day sales promotion with technical glitches on its website and app, threatening its 36-hour sales extravaganza.

Trouble on the site spiked just as the event began at 3 p.m. Eastern time Monday, but declined significantly within a couple of hours, according to Downdetector.com, which monitors web trouble. Shoppers were expected to spend $3.4 billion on Amazon during the promotion, up more than 40 percent from last year’s Prime Day, according to Coresight Research.