DoorDash Lays Out New Policy on Worker Tips Following Outcry
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One month ago, DoorDash Inc. Chief Executive Officer Tony Xu promised to change the company's tipping policy following an outcry from customers and food delivery workers. On Thursday, the company released the outline of a new pay model that it says will increase delivery workers’ earnings from the app.
The revised policy, which the company plans to roll out widely next month, includes an increase in base pay for deliveries, which will now range from $2 to $10 or more per trip, and a promise that customers’ tips will be added on top of a “Dasher’s” earnings paid by the company, regardless of the delivery fee or promotions.