Performance
Workplace Coaching Isn’t Just for Bosses Anymore
A focused conversation with the right person can rejuvenate a tired team.
Illustration: Yann Bastard for Bloomberg Businessweek
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To retool companies for the new world of work, managers need fresh insights into what makes their teams tick. With staff routinely working from home, and many expecting to visit offices much less frequently, leaders can no longer rely on water-cooler moments to fuel innovation and growth.
One solution is performance coaching, a talking technique that proponents say can untangle gnarly workplace problems. Coaching has long been the preserve of senior management, but leaders and coaches alike say it’s time to open it up to lower-level workers.